New Service Contract Live As Of 10/19
Our previous client agreement tied payment to services completed, carried four conflicting term lengths, and let a non-paying client stall collection through mediation, which left revenue exposed whenever a relationship soured. The updated service agreement makes payment independent of performance with required autopay, bills monthly in arrears after an onboarding payment, removes every pause option, and sets defined exit costs, so recurring revenue is protected from the first invoice. The contract is now finalized and in place for all new clients as of October 19.